uulj Casino Privacy Policy

uulj ("uulj", "we", "our", "us") is a PAGCOR-regulated online gaming and sports betting platform operating at uulj.net, built specifically for players in the Philippines. uulj offers JILI slots, live casino tables, PBA and international sports betting, e-sabong, and bingo — all accessible through GCash, Maya, and other Philippine payment channels.

As operator of the uulj platform, we act as the Personal Information Controller (PIC) as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"). This means we are responsible for determining the purposes and means of processing your personal data, and for ensuring that processing is conducted lawfully, fairly, and transparently.

This Privacy Policy applies to all personal data we collect through the uulj website (uulj.net), the uulj mobile application, live chat, email, and any other official uulj communication channel. By using any uulj service, you acknowledge that you have read and understood this Privacy Policy.

uulj collects personal data that is necessary to provide our gaming services, comply with PAGCOR licensing requirements, fulfill anti-money laundering (AML) obligations under Philippine law, and deliver a personalized and secure platform experience. The categories of personal data we collect include:

uulj collects personal data through the following channels and methods:

• Direct registration: When you create a uulj account, you voluntarily provide your name, mobile number, email address, date of birth, and preferred username and password;
• KYC verification submissions: When you submit identity documents to verify your identity prior to your first withdrawal or when prompted by our compliance team;
• Deposit and withdrawal transactions: When you conduct financial transactions through GCash, Maya, QR Ph, GrabPay, BPI, BDO, Metrobank, 7-Eleven, or USDT on the uulj platform;
• Gameplay activity: Automatically recorded as you play JILI slots, live casino, bingo, or place sports bets on the uulj platform;
• Live chat and support interactions: When you contact uulj's 24/7 support team via live chat or email;
• Cookies and similar technologies: Automatically collected when you browse the uulj website or use the uulj application (see Section 7 for details);
• Third-party identity and payment verification providers: uulj may receive verified identity data from KYC service providers used to confirm your identity documents;
• PAGCOR and government authorities: In limited circumstances, uulj may receive information from PAGCOR or other Philippine regulatory or law enforcement authorities as part of our licensing obligations.

uulj does not purchase personal data from data brokers or any other third-party data aggregators for marketing purposes.

uulj uses the personal data we collect for the following purposes:

• Account creation and management: To register your uulj account, authenticate your identity at login, and manage your player profile;
• Age and identity verification: To confirm you are 21 years of age or older as required by PAGCOR regulations and Philippine law governing online gambling;
• Payment processing: To process deposits and withdrawals through your chosen Philippine payment method (GCash, Maya, BPI, BDO, etc.) and to reconcile transactions;
• Platform operation and game delivery: To deliver JILI slots, live casino, sports betting, bingo, and other uulj games to your device reliably and fairly;
• Responsible gaming: To monitor gameplay patterns, enforce deposit limits and self-exclusion requests, and deliver responsible gaming interventions where required under PAGCOR's responsible gaming framework;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other financial crimes in compliance with the Anti-Money Laundering Act (AMLA) of the Philippines;
• PAGCOR regulatory compliance: To fulfill our reporting obligations to PAGCOR, including player data, transaction reports, and AML reports to the Anti-Money Laundering Council (AMLC);
• Customer support: To respond to your support queries, resolve disputes, and maintain a record of our interactions;
• Marketing and promotions: To send you relevant bonus offers, tournament announcements, and promotions related to uulj services — where you have consented to receive such communications or where we have a legitimate interest in doing so;
• Platform analytics and improvement: To analyze how players use the uulj platform and improve game selection, user interface, and overall service quality.

Under the Philippine Data Privacy Act of 2012, uulj processes your personal data on the following legal bases:

Where uulj relies on consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To withdraw consent, contact us at [email protected] or adjust your preferences through your uulj account dashboard.

uulj does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the limited circumstances described below:

• PAGCOR and Philippine regulatory authorities: uulj is legally required to share player data, transaction records, and compliance reports with PAGCOR and, where mandated, with the Anti-Money Laundering Council (AMLC) and other Philippine government bodies;
• KYC and identity verification providers: Third-party identity verification services engaged by uulj to assist with document verification and age confirmation for KYC compliance. These providers act as Personal Information Processors (PIPs) under data processing agreements with uulj;
• Payment service providers: GCash, Maya, GrabPay, BPI, BDO, Metrobank, 7-Eleven, and USDT wallet operators, as necessary to process your deposits and withdrawals. uulj shares only the minimum data required by each payment partner to execute your transaction;
• Game content providers: Licensed game providers such as JILI, PG Soft, Pragmatic Play, and Spadegaming may receive anonymized session and gameplay data as part of their game delivery infrastructure. No directly identifiable data is shared with game providers beyond what is technically necessary;
• Fraud prevention and security services: Third-party security and fraud detection providers who assist uulj in protecting the platform and detecting suspicious activity;
• Professional advisers: Legal, accounting, and compliance advisers engaged by uulj under strict confidentiality obligations, where disclosure is necessary for legitimate business or legal purposes;
• Law enforcement: Where uulj is compelled by court order, law enforcement request, or other lawful Philippine government directive to disclose personal data.

uulj uses cookies and similar tracking technologies on the uulj website and application to deliver a functional, secure, and personalized experience. A cookie is a small data file placed on your device by our platform when you visit. uulj uses the following types of cookies:

You may manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set. Please note that disabling strictly necessary cookies will impair the functionality of the uulj platform and may prevent you from logging in or playing games.

uulj also collects certain technical data automatically — such as IP addresses and device identifiers — for security and fraud prevention purposes. This data is processed under our legitimate interest in protecting the platform and our players.

uulj retains your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy and to comply with our legal and regulatory obligations. The specific retention periods we apply are as follows:

• Account and identity data: Retained for the duration of your active uulj account plus a minimum of five (5) years after account closure, as required by PAGCOR licensing conditions and AMLA record-keeping requirements;
• KYC documents: Retained for a minimum of five (5) years from the date of submission, in compliance with AMLC and PAGCOR record retention rules;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with AMLA and BSP payment record requirements;
• Gaming activity logs: Retained for three (3) years from the date of each gaming session, for dispute resolution and PAGCOR reporting purposes;
• Support and communications data: Retained for three (3) years from the date of the final interaction, for quality assurance and dispute resolution;
• Marketing preferences and consent records: Retained for the duration of your uulj account plus two (2) years after account closure or withdrawal of consent.

Upon expiry of the applicable retention period, uulj will securely destroy or anonymize your personal data unless further retention is required by a specific legal obligation, ongoing investigation, or pending court proceedings.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by uulj:

To exercise any of the above rights, contact uulj's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request". uulj will acknowledge your request within five (5) business days and respond substantively within fifteen (15) business days, or within the timeframe required by NPC guidelines where longer.

If you believe uulj has processed your personal data in violation of your rights under the DPA, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.

uulj implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security infrastructure includes:

• Transport Layer Security (TLS 1.3): All data transmitted between your device and the uulj platform is encrypted in transit;
• AES-256 encryption: Personal data and financial records stored on uulj servers are encrypted at rest using AES-256 standard;
• Multi-factor authentication: OTP (One-Time Password) verification via your registered mobile number is applied to login and withdrawal requests;
• Access controls: uulj staff access to personal data is strictly limited on a need-to-know basis with role-based access controls and audit logging;
• Regular security audits: uulj undergoes periodic penetration testing and security assessments by independent security firms;
• Fraud monitoring systems: Automated systems monitor transactions and gameplay activity 24/7 for signs of fraud, unauthorized access, or AML red flags;
• Incident response: uulj maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, uulj will notify the NPC within 72 hours of becoming aware and will inform affected players without undue delay, in accordance with NPC Circular No. 16-03.

The uulj platform is strictly intended for individuals who are 21 years of age or older, as required by Philippine law and PAGCOR regulations governing online gambling. uulj does not knowingly collect personal data from persons under the age of 21.

If uulj discovers that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended and all associated personal data will be deleted from our systems, except where retention is required by law (for example, to comply with AMLC reporting obligations relating to the account). Any funds deposited by the underage player will be handled in accordance with PAGCOR guidelines.

If you are a parent or guardian and believe your child (under 21) has registered a uulj account or submitted personal data to uulj without your knowledge or consent, please contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate and take appropriate action within two (2) business days.

uulj reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, PAGCOR regulatory requirements, NPC guidelines, or applicable Philippine law. When we make material changes, we will:

• Post the updated Privacy Policy on this page with a revised "Last Updated" date;
• Send a notification to your registered email address or via in-platform notification where the changes materially affect your rights or how your data is processed;
• Where required by the DPA, seek fresh consent from affected players before processing their data under the new terms.

We encourage you to review this Privacy Policy periodically to stay informed about how uulj protects your personal data. Continued use of the uulj platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the updated terms.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by uulj, please contact us: